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Individual Claims

We are here to help!

Please contact our Personal Lines Claims Representative

Mary Bradley

716.853.3820 ext. 7302

Claim Forms

Claim Survey

What to Do When You Have a Claim

Restoration Companies

Accidents, property damage and lawsuits are stressful. Your carrier is available to answer your claims questions, but sometimes you need an extra hand to help you solve a problem or navigate a claim. That’s where we can help! 

There are many advantages to contacting our office first to report your claim. Our specialist can advise you on the ramifications of filing your claim. We will also help eliminate the frustrations that can arise from the unknown by explaining how the entire process works. If your claim requires immediate or emergency assistance, we recommend that you call our office between 8:00 & 4:00 Monday thru Friday to speak to an agency representative. Our emergency team is available at night, on weekends, and during holidays. Just call 716-853-3820 Ext. 7355. Your call will be transfered to one of our associates' cell phone. You may also report a claim directly to your insurance carrier as many offer 24/7 claims service. Our company’s phone numbers and web links are listed below:

Company Phone Claims Website
Allegany Insurance 1-800-333-1679 Click Here
Adirondack 1-877-365-8693 Click Here
Allstate 1-800-255-7828 Click Here
American Collectors Insurance 1-800-360-2277 Click Here
American Modern 1-800-375-2075 Click Here
The Andover Companies 1-800-225-0770 Click Here
Chubb 1-800-252-4670 Click Here
Encompass 1-800-588-7400 Click Here
Erie Insurance 1-800-367-3743 Click Here
Erie Niagara Insurance Association 716-632-5433 Click Here
Fireman's Fund Insurance Company 888-347-3428 Click Here
Foremost Insurance Group 1-800-752-2461 Click Here
National General Insurance 1-800-325-1088 Click Here
Hagerty Classic Car 1-800-922-4050 Click Here
The Hanover Insurance Group 1-800-628-0250 Click Here
The Hartford 1-800-327-3636 Click Here
Infinity Auto Insurance 1-800-334-1661 Click Here
J.C. Taylor 1-800-272-6764 Click Here
Kemper 1-888.252.2799 Click Here
Merchants Insurance 1-800-952-5246 Click Here
MetLife 1-800-854-6011 Click Here
National General Insurance 1-800-325-1088 Click Here
NYCM Insurance 1-800-234-6926 Click Here
Preferred Mutual 1-800-333-7642 Click Here
Progressive 1-800-274-4499  Click Here
Safeco Insurance 1-800-332-3226 Click Here
Security Mutual 607-257-5000 Click Here
Selective Insurance Group 1-866-455-9969 Click Here
Travelers Insurance 1-800-252-4633 Click Here
Utica National Insurance Group 1-800-216-1420 Click Here
Wright Insurance Group 1-877-270-4329 Click Here

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